Privacy Policy
Effective date: September 2, 2026
DONE respects your privacy. This policy explains how DONE collects, uses, and protects information when you use our website and mobile application.
Information we collect
We may collect account and profile details, contact requests, saved properties, searches, preferences, booking or selling requests, device and usage information, and location data only when you grant location permission. Social sign-in providers may share your verified email, name, profile image, and provider account identifier.
How we use information
We use information to provide and secure your account, personalize property results, process requests, improve DONE services, measure performance, prevent abuse, send service notifications, and provide AI-assisted property search and analysis.
AI features
Messages or voice recordings sent to DONE AI may be processed to transcribe speech, answer questions, recommend properties, or create comparisons and investment analysis. We limit this processing to operating and improving the requested feature.
Sharing and service providers
We may share the minimum necessary information with infrastructure, authentication, analytics, messaging, mapping, and AI service providers acting on our behalf. We do not sell personal information. We may disclose information when required by law or to protect users and the platform.
Retention and security
We retain information only for as long as needed for the purposes described here, legal obligations, dispute resolution, and platform security. We use reasonable technical and organizational safeguards, but no system can guarantee absolute security.
Your choices
You may update your profile, control device permissions, sign out, or contact us to request access, correction, or deletion of eligible personal information. Some records may be retained where legally required.
Children
DONE is not directed to children under 18, and we do not knowingly collect personal information from children.
Contact
For privacy questions or requests, email support@doneeg.com.